What is your refund policy for puppy purchases?
All sales are final, and we do not offer refunds or exchanges once an order is placed.
Frequently Asked Questions
Get answers to common questions about our puppies and policies.
What happens if my package is lost in transit?
Refunds for lost packages are only issued with official carrier documentation confirming the loss.
Are orders marked 'delivered' eligible for a refund?
No, once an order is marked as delivered, it's considered successfully fulfilled and is non-refundable.
What proof do you provide for delivery?
Delivery confirmations include carrier logs, GPS verification, and photo proof of delivery to your address.